Shipping & Delivery

Shipping & Delivery

At Smart Solution Shop, we strive to deliver your products quickly and efficiently. We want your shopping experience to be smooth and satisfying from start to finish. Below are the details of our shipping and delivery process:

Shipping Methods

We offer reliable shipping options to ensure your orders are delivered in a timely manner. Once your order has been processed, you will receive an email confirmation with your tracking information so you can easily monitor the status of your delivery.

Shipping Charges

Shipping charges vary based on the product size, weight, and destination. These charges will be calculated at checkout before completing your purchase. We aim to keep our shipping rates affordable, so you can enjoy our smart solutions without any hassle.

Delivery Time

Standard Delivery: Typically takes 3-7 business days depending on your location.
Express Delivery: Available in select regions, delivering your product within 1-3 business days.

Please note that delivery times may vary due to external factors such as holidays, weather conditions, or shipping provider delays.

Order Processing

Orders are typically processed within 1-2 business days. Orders placed over the weekend or on public holidays will be processed on the next business day. Once your order is processed, it will be dispatched and shipped according to your selected delivery method.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience. You can pay for your order when it arrives at your doorstep. Please ensure that someone is available to receive the package and make the payment upon delivery.

Delivery Areas

We deliver to most locations within the country. If you're unsure if we deliver to your area, feel free to contact our customer service team for more information.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s status directly on the shipping provider's website.

Failed Deliveries

If a delivery attempt is unsuccessful due to incorrect address information or if no one is available to receive the package, our delivery partner will attempt to redeliver. After two failed attempts, the order will be returned to our warehouse. Please ensure your contact details are correct and that someone is available to accept the delivery.

Returns

We offer a 3-day return policy. If you're unsatisfied with your purchase, please refer to our Return Policy for more details.

For any questions or concerns regarding shipping, delivery, or tracking your order, feel free to contact us at:

Email: support@smart-solution.shop

We’re here to help!